Frequently Asked Questions
Everything you need to know about your Levelwear experience.
How long does shipping typically take for team apparel?
Standard shipping usually takes 5-7 business days within North America. Please note that custom team orders may require an additional 10-14 business days for production before they are dispatched.
What is your return policy for licensed sports gear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that custom-printed jerseys and final sale items are not eligible for return or exchange.
How do I know which size will fit me best?
We provide a comprehensive size guide on every product page. Our 'Athletic Fit' items are designed to be more tailored, so we recommend sizing up if you prefer a looser, more traditional feel.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking link. You can also log into your Levelwear account to view the real-time status of your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
Does Levelwear offer bulk discounts for sports teams?
Yes, we offer specialized pricing for bulk team orders and corporate events. Please contact our sales department via the 'Team Sales' link in the footer for a personalized quote.